Le clausole ricorrenti nei contratti dei social network dal punto di vista della disciplina consumeristica dell’Unione europea

This article provides an empirical analysis of the contractual terms used by social networks in light of the main European rules on consumers’ protection. A set of thirteen agreements has been collected and compared in search for recurring terms and arrangements that might conflict with mandatory rules of the European discipline. Issues dealt with refer, first and foremost, to the definition of consumer for users of social networks’ different types, to the duty to use terms drafted in plain, intelligible language, to the limitations of social networks’ liability, to the termination of the agreement and the power to change unilaterally the content of the service or the terms of the contact by the network provider, to the choice of law and the selection of foreign fora or arbitration procedures to settles disputes between the user and the social network’s operator.