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  1. Outputs

Customer-based view

Book
Publication Date:
2019
Abstract:
The book deepens the role of marketing in the creation of company value. Upon illustrating the fundamental strategies to improve marketing perfomance, it examines the links among customer value, customer satisfaction and customer relations.
CRIS type:
3.1 Monografia o trattato scientifico
Keywords:
Marketing, customer value, customer satisfaction
List of contributors:
Busacca, Bruno; Bertoli, Giuseppe; Chizzoli, Cristian
Authors of the University:
BERTOLI Giuseppe
Handle:
https://iris.unibs.it/handle/11379/525844
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