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How to measure performance in cooperatives? A multiple case study

Chapter
Publication Date:
2016
Abstract:
Performance measurement is a tool to improve firms’ efficiency and effectiveness. The aim of this chapter is to suggest a performance measurement model dedicated to a particular kind of not-for-profit organizations: the co-operatives.
CRIS type:
2.1 Contributo in volume (Capitolo o Saggio)
Keywords:
cooperatives, performance measurement, excellence, staeholder
List of contributors:
Giacomini, Davide; Chiaf, Elisa; Mazzoleni, Mario Benito
Authors of the University:
GIACOMINI Davide
Handle:
https://iris.unibs.it/handle/11379/489875
Book title:
Handbook of Research on Managerial Solutions in Non-Profit Organizations
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