PSS Business Models: A Structured Typology

That shifting from a product- to a product-service system (PSS) business, manufacturing firms may increase revenues and build competitive advantage. Although this strategic transformation requires revisiting the traditional business model (BM) of a manufacturer, little research tries to develop a scheme of analysis of PSS through a BM perspective. To close this gap, this chapter proposes a typology through which different categories of PSSs are conceptualized based on the BM characteristics. This typology facilitates the formulation of servitization strategies, as it unveils the corresponding features of the BM components.