New challenges for services quality evaluation

Edited Book

Publication Date:

2019

CRIS type:

7.1 Curatela

List of contributors:

Brentari, Eugenio; Di Battista, Tonio; Crocetta, Corrado; Simonetti, Biagio

Authors of the University:

BRENTARI Eugenio

Handle:

https://iris.unibs.it/handle/11379/515762

Published in:

QUALITY & QUANTITY

Journal