'Design for all' versus 'one-size-fits-all': The case of cultural heritage

This paper would like to discuss the design trade-offs that might emerge during the development of technological solutions for promoting and enhancing the fruition of cultural heritage. To this aim, the paper briefly describes the UniBSArt4All project, which employs advanced interactive technologies, such as artwork recognition and wireless sensors, to obtain engaging and accessible visitor experiences customized to different users' profiles. By reflecting on the project development and its preliminary results, the paper finally proposes a meta-design approach to inclusive design in the CH domain. Copyright © 2018 for the individual papers by the papers' authors.